Aircel — Doubt about network coverage in kerala

akhilskp

from Neyyattinkara, Kerala

Address:	Ernakulam, Kerala, 682002
Website:	www.aircel.com

I'm a resident in palakkad, kerala& i'm a frequent traveller to kochi, kerala. I'm planning tobuy your sim from palakkad. But in kochi area your network has no presence. So can i use the sim at ernakulam?. If yes, you tied up with which operator to provide the services at kochi.

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Aircel customer support has been notified about the posted complaint.

Apr 16, 2016

Updated by akhilskp Due to your wrong information I bought a new sim from palakkad and it rendered useless while i'm in ernakulam. I can't connect to either network docomo or vodafone. The sim is now useless due to your false comment. Kindly check the consistency of information while replying.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(akhilskp),

Thanks for writing to us. You can latch to Reliance Network to get the network in Ernakulam. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Warm Regards,
Aircel Social Care Team

akhilskp

from Neyyattinkara, Kerala

Due to your wrong information I bought a new sim from palakkad and it rendered useless while i'm in ernakulam. I can't connect to either network docomo or vodafone. The sim is now useless due to your false comment. Kindly check the consistency of information while replying.