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[Resolved]  Aircel — no network - port

Hi my aircel number
I want to port my number from aircel to other but there is no network on my sim from yesterday so im not able to send the port message for porting.
Provide me the upc asap or i might lose my number as aircel is closing its services in maharashtra.

Im waiting from yesterday for the network but still there is no network on the sim, whats the problem with aircel.
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Mar 2, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jan 27, 2018
Rakeshmeena94's response Aircel service not good sometimes voice not clear and aircel network are very poor.aircel company not snd upc no.

Verified Support
Jan 30, 2018
Aircel Customer Care's response Dear Customer (CA Rohit),

Apologies! We would like to inform you that the UPC for your number is DM282722 which is valid up to 14/02/2018 12:00:00 AM.
So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. UPC received

Warm Regards,
Aircel Social Media Team
Complaint comments 
5 Comments

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Comments

I recharge from aircel Android app using recommend offer. I paid through UPI . My money deducted but recharge failed . I have all the Proof . Refund my money asap.
I recharge 26 Jan 2017.
48 hrs passed.

Reply
Aircel Customer Care's response, Jan 31, 2018
Verified Support
Hi Tuhin Das,

Sorry for the inconvenience, we are forwarding your concern to our team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 8, 2018
Verified Support
Dear Tuhin Das,

We would like to inform you that your recharge date was 26/01/2018 but we did not receive any amount. Further, You would get your entire amount refunded within 7 working days.

Warm Regards,
Aircel Social Media Team
When i send message 1900 msg not snd. I try 4 days to upc bt not get upc no

Reply
Aircel Customer Care's response, Jan 30, 2018
Verified Support
Dear Customer(Rakeshmeena94),

We request you to share your concerned Aircel number with us for better assistance.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 7, 2018
Verified Support
Dear Customer (Rakeshmeena94),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Hi,

My aircel number 9805XXXXXX has suddenly stopped not showing network and my upc code recived CFI28168 .(UPC CODE IS WORNG SHOWING) . this code is not acces any new operatore .pls send the new UPC code. I need it as soon as possible..

Reply
Aircel Customer Care's response, Feb 10, 2018
Verified Support
Dear Customer (sunilkum),

Apologies for the inconvenience caused to you. Kindly share your concerned Aircel number for better assistance in this regard.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 19, 2018
Verified Support
Dear Customer (sunilkum),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Sir pls send me porting code on this number [protected] in maharashtra no aircel centre available here pls sir
Reply
Vivek Kangune's reply, Feb 11, 2018
Alternative number 7020464896
Aircel Customer Care's response, Feb 12, 2018
Verified Support
Dear Vivek,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Respected Sir/Mem,

I want to port my Aircel no : [protected].

I am sending SMS for last 7 days, but not received any Unique Port Code (UPC) from 1901. While sending SMS money is deducted from my account.

Please check and send/update me UPC code ASAP.
Mail: [protected]@rediffmail.com

With Regards,
K Arun Kumar Patro.
Reply

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