Aircel — PORT Issue from Aircel to Vodafone | |||
Finally I am decided to do PORT from Aircel to Vodafone (first time from Aircel to Idea) and now again you are creating issues with very stupid things. According to Aircel, my June bill is Rs. 932 which is again excess because according to my plan there is no charge of caller tune but again you charged Rs 17. But I did not say anything and I paid Rs. 1200 on 30th June 2015 and started process with Vodafone. On 3rd July 2015, received SMS from Aircel/Vodafone that my PORT request has been rejected because of Bill Payment Due then I called to your CCE, they said Sorry & now I can go with PORT and my excess is Rs. 268 and reason was, My Paid was not credited till 3rd July 2015, "What A Quick Network and Service." Now on 6th July 2015, again I received a SMS from Vodafone that my PORT request has been rejected from AIRCEL side. Then, I called to Aircel CCE, you know what he said that My PORT Request has been rejected because of address proof, means according to him I have to submit same document to Vodafone like what I submitted to Aircel, eg.- if I submitted DL then I have to Submit DL only. What the CRAP, I mean If I have Adhar Card, Passport, Voter ID so what. This is my wish that on the time of submission which document I have may be Adhar or Voter ID or DL or Passport. Now, Yesteday (7/7/2015) I visited on RDC, Ghaziabad Aircel Store where I met with Aircel person who shocked with Aircel Drama and speechless, lastly he said that my outstanding bill is around Rs 40 then immediately I paid Rs 100 which was immediately credited in my Account. Now, my question to Aircel, What do you want form me and why are doing such silly things with me. I do not want to continue with you because I am totally fed up with Aircel Name, please accept my PORT request asap. Porting Code- DD437941 Mobile no- [protected] Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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We regret to inform you that as per our records your request for port-out have been rejected on the grounds of mismatch in verification data.
Further we request you to reinitiate your request for port-out and we assure you that your request will be processed successfully post validation of credentials.
Regards
Team Aircel