Airtel — 3G Network Not Supported In Calcutta | |||
Hello My number is [protected] . I am currently in Kolkata and I am being told 3G network is not supported in Kolkata . The sim I am using is from Karnataka . I have been roaming 2 Vodafone store and no one could tell me why my device was not working in Calcutta till one person on the Dongle service desk[protected] said there is 3G in Calcutta but it doesnt support Airtel roaming . If that is the case why were some of the technician from the same helpdesk told me there is no 3G in Kolkata . And why Kolkata Airtel team never had a clue that Karnataka Sim is not supported in Kolkata . This is heights of irresponsibility from Airtel. And The most important point, help me understand the reason why a Dongle which is meant for using while travelling be suported in one part of the country and barred in a different part . I am waiting for a reply and expecting my dongle connects in Kolkata 3G network soon . Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mukher,
This is with reference to your post dated 24 May. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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This is with reference to your post dated 24 May. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 24 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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