Airtel 4g Connection — About 4G Connection Hoptport

Address:

Mumbai City, Maharashtra

I am Jyoti Patil. Last week I have purchased 4G Dongle from Airtell as it has been told to me that in my area 4G connectivity is available. The marketing perosn Mr.Vijay has come to my place and shows me the demo of 4G speed with his dongle. And so I have purchased the dongle. But now I am getting 3G connectivity. So I have given complaint to Airtell Customer Care, so they informed me that in my area Airetll is not having 4G connectivity. So its been cheating on selling 4G dongle and then telling that they can't provide 4G in my area. I fact I was fully satisfied with my Tata Photon with 3G speed, but for 4G I have replaced my TataPhoton dongle with Airetll. So its been disgusting and cheating to a customer. And now for this complaint I am fighting daily with Airtell Customer Care. I spoken with Mr.Maoulik, the manager of Airtell Customer Care. He promised me that he will personally look in this matter and will give me a call back. But I have not received a single call back from Airtell Customer Care. How irresponsible the Airtell Company is? They are not concern at all with Customer once they sold a product. Daily I am calling them and asking about the solution. I have taken the 4G Plan of 8GB for 1500/- and at the cost of 4G they are giving me 3G. While my Tata Photon plan was 15GB for 1124/-. So I have been a total loss on dogle and plan also. Please I recomend not to beleive on the Airtell marketing person for 4G connection. They are cheating to the customers.