Airtel 4G — Not Getting Registered on Airtel 4G Network

Address:Thane, Maharashtra

I purchased one 4 G prepaid Simcard from Airtel Gallery Near Plarform # 1 in Virar(west) # [protected].After several attempts I am still not able to register to Airtel 4 G network.My handset is 4 G enabled (Lenovo A 7000 a).I feel Airtel Gallery is selling 3 G simcards in 4 G packets and duping people.When I tried to recharge for 1 GB online, the Airtel 4 G website says this is not a 4 G simcard, please obtain a 4 G simcard .But when I tried to recharge Rs 46/- for 3 G it accepted my payment
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Prabhu,

This is with reference to your post dated 8th September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Very low 4G speed in Suman Complex Virar West 0.44 Kbps

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information