[Resolved] Airtel — 4g signal not coming on my iphone 6s plus even after 2 times changing a new sim | |||||
A month back I lost my phone in Bangalore, so I blocked my number. came back to Delhi, got a duplicate SIM card. I again put the new sim on my another iPhone 6s Plus but it showed only 3G. I enabled 4g also but no luck. After multiple calls with customer care, they asked me to get a new sim.got new sim but no luck. I am very very frustrated with this. Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 14, 2017 Airtel Customer Care's response Dear Shivam, This is with reference to your post, dated 14 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Shivam, This is with reference to your post dated 14 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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I also facing the same problem.. I also have iphone 6s plus and it is only showing 3G..
These airtel customer care guys are useless.. I am communicating with them from last 3 weeks..
They are just buying time.. And sometimes they will just irritate you buy saying some network coverage problem in your area..
Please switch to vodafone.. 4G is working fine with vodafone network.
Thanks