[Resolved]  Airtel — [protected]: Phone number not working for more than 9 days

Address:

400063

Dear Sir(s),

I had requested to convert my Postpaid to Prepaid with Airtel (Mumbai area).
They have converted the mentioned number to Pre-paid, however, the new SIM given by them is not working at all, as it's not getting connected to the Airtel Network.
There have been more than 9 days now since my number stopped working. I have done everything as guided by the customer care, as well as the Airtel Store. I have even connected with Nodal officer (Mumbai) and the Appellate over the email, but no one helping me out.
This phone number is connected with all my bank accounts, PPF accounts, Aadhaar, and other such government IDs and services. There are several very important transactions which are not getting done because of this, and needles to mention my personal as well as life is getting impacted as I have been chasing the Airtel guys everyday.
Not sure what to do and whom to approach. If somebody's listening, please could somebody do the needful.

Contact details:
[protected]@gmail.com
[protected] (Alternate phone number)