Airtel — A postpaid plan offered to me and activated a different postpaid plan

Address:

Faridabad, Haryana

On 8th/ 9th Jan 2015, I received call from Airtel only (two days continuously received call by that Executive only), Airtel Executive offered me a plan As mentioned below: 1000 Min's STD 200 Min's Local 80 Min's Roaming 500 MB Data 30 Paise Local Call on all network incl. Landline 40 Paise Local Call on all network incl. Landline 40 Paise for Call Making on all network incl. Landline in Roaming 50 Paise for Call Receiving in Roaming It seems to be a good offer so I Port my Vodafone no. [protected] to Airtel. Its now 10 days gone & today a different plan activated as follow: 200 Local Calls 750 STD Calls, 0 (Zero) MB Data 50 Paise Local 60 Paise STD Before activating my SIM, I had words with a Executive name Diksha reg. plan she had given me assurance that "only the offered plan to me will be activate on my SIM". In evening, I had words with CCE and a Senior @ Airtel Rahul Agnihotri and he denied to activate the plan that offer to me. After this I called once again in Airtel and when I requested to Executive to forward the call to Senior and put the receiver on side and not forwarded my call to senior. Also that CCE and Rahul Agnihotri behavior was very Rude. Whenever I called in AIRTEL some Executive told me that only the offered plan will be activate after SIM activation and some Executive are denying. Afer few mails, a senior person Shiv has committed to me to provide the below plan 399 monthly rental 300 local min 675 std min 270 mb data 30 paise local call (only for 4 Months as the Executive paid 4 months Pack charges) 40 paise std (only for 4 Months as the Executive paid 4 months Pack charges) Now when I enquire, I came to know that again a different plan is activated on my no. as: 399 monthly rent 100 local min 600 std min 200 sms + 200 local mins 269 mb And today when I have words with executive amrita, she had given a new turn and included if I want anything else other than activated on my no., she cant provide to me as this for corporate.In last 20 days, none of the executive told this that this plan is a corporate plan