[Resolved] Airtel — About the 3G recharge | |||||
I recharged my sister cellphone through www.airtel.in official website. Recharge amount : Rs. 46. Benefit : a Few MB s of 3G data, 4 days Date: 31 dec 2015 When I recharged it online, I didnt receive any SMS saying that my recharge was successful which I receive it otherwise. Even though my 46 Rs was deducted from the bank account. Also, when I switched on the data, MONEY was getting DEDUCTED from main balance.(Means package was not applied.) When I talked to customer care, they simply said that 3G recharge was successfully done. So I neither got benefit nor my money back. I am not sure who can help me now. Airtel is running a fraud. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
You can contact me at[protected]
Also please keep in mind that i recharged 3g package on following number
[protected] this is the said number for which i gave complaint.
Also please keep in mind that i recharged 3g package on following number
[protected] this is the said number for which i gave complaint.
Dear Naazrin,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 26 February 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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