[Resolved] Airtel — Activation for airtel number [protected] | |||
Hi, Myself Bhupesh Kumar Patel here, on 27th morning I have taken 2 new airtel numbers: [protected] and [protected]. For both the numbers I have given same documents, address verification for both the numbers have been vompleted successfuly. One number [protected] is activated successfuly. But for another number [protected], i have received below message and it is not yet activated. "Dear Customer, validation of your documents for Airtel Mobile [protected] could not be completed successfully.For more details, contact your point of sale from where the connection was taken or the nearest Airtel store." I am not getting whats the problem here as I have given the request at sane time for both the numbers, same documents, and address verification is also done at same time for both the numbers. Can you please check and let me know, whats the problem with number [protected], and what is required to activate this number. Was this information helpful? | |||
Dec 22, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 18, 2016 Airtel Customer Care's response Dear Mr. Patel, This is with reference to your post, dated 17 November 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 18, 2016 Airtel Customer Care's response Dear Mr. Patel, This is with reference to your post, dated 17 November 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 21, 2016 Airtel Customer Care's response Dear Mr. Patel, This is with reference to your post dated 17 November 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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