[Resolved] Airtel — Activation not done, despite verification is done. | |||
Me recently ported to Airtel with company CUG plan. I just called customer care on date 2nd March at 3 AM and verified mine address proof they said it gets activated within 15mins but still not able to call or receive any call till now. I repeatedly called customer care and their default response is wait for 4hours but later its still not done from their side. Finally i got frustrated and spoked with floor specific manager and he said that it will be done within 4hours on 4th march at 12 PM and he said he gonna raise a ticket and send to some technical department but still its not done. I hope airtel is not such eco-friendly with customers they just skipping by giving some random answers. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
as per mine complaint regarding ticket no: 55336260 mine issue should be solved within Sunday but still its in pending. When i tried to call mine no:[protected] the automated response is "The Airtel no which you calling is not in service OR the dialled no is not valid" now what i wanna take further steps.
Hi,
this is 14th day since mine verification done and you guys skipping mine activation by saying some random answers. This is too bad about your service i really got frustrated regarding your service i waited a long time. How else can i do bank transactions now due to this issue if you cant solve then just give back mine Tata Docomo network back so at least that network helps me alot regarding mine bank transactions. Now too don't say some random answers for mine issue. This is too much bad about your service. For activating one number you guys playing with me.
Hope i get response soon.
this is 14th day since mine verification done and you guys skipping mine activation by saying some random answers. This is too bad about your service i really got frustrated regarding your service i waited a long time. How else can i do bank transactions now due to this issue if you cant solve then just give back mine Tata Docomo network back so at least that network helps me alot regarding mine bank transactions. Now too don't say some random answers for mine issue. This is too much bad about your service. For activating one number you guys playing with me.
Hope i get response soon.
Dear Customer (MVSR),
This is with reference to your post dated 04 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 04 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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but mine alternate number has problem so if any queries contact this number: [protected].
Today i called to customer care he said its not even ported in to airtel when i called once again he said he will raise a complaint and given me complaint reference no: 55336260 but they said it get solved within 9th of this month means until then mine number is not active and i cant even recieve any important call