[Resolved] Airtel — Activation of my suspended number | |||||
My number [protected] was suspended one month ago for the reason additional documents to be submitted. It was a corporate account, while the other number ending 562 was working my number alone was suspended. I and my colleague has visited the Airtel office at Koramangala several times and submitted documents thrice or more and have made several calls. My number is not activated yet. I am the CEO of a company and this has affected my business badly. There is no prober response from the customer care executives. I would like to understand if Airtel takes more than a month to activate a number? What is the time frame that can be expected. While jio activates a sim immediately with only Aadhar card as reference, why has it taken Airtel more than a month? I would like to know the answers and the status. Was this information helpful? | |||||
Jul 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 01 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 11, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 01 June 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
Dear airtel
Name-Raj Kumar Yadav
My number [[protected]] was suspended one month ago for the reason stop eSIM request. It was a very important number, and I am visit 4 time airtel store, and many time call 121 not help me
I submitted all documents via email.
There is no prober response from the customer care executives.
I would like to understand if Airtel takes more than a month to activate a number?
What is the time frame that can be expected.
While jio activates a sim immediately with only Aadhar card as reference, why has it taken Airtel more than a month?
![]()
Name-Raj Kumar Yadav
My number [[protected]] was suspended one month ago for the reason stop eSIM request. It was a very important number, and I am visit 4 time airtel store, and many time call 121 not help me
I submitted all documents via email.
There is no prober response from the customer care executives.
I would like to understand if Airtel takes more than a month to activate a number?
What is the time frame that can be expected.
While jio activates a sim immediately with only Aadhar card as reference, why has it taken Airtel more than a month?
Dear Mr.Airtel,
As I have paid my Due amount of rs 30 through Airtel poBut still my Dear Mr.Airtel,
As I have paid my Due amount of rs 30 through Airtel portal -Txn ID- given in image But still my mobile is not working..All services of Number, [protected], have been suspended by you .
Please let know how can I proceed further.
![]()
As I have paid my Due amount of rs 30 through Airtel poBut still my Dear Mr.Airtel,
As I have paid my Due amount of rs 30 through Airtel portal -Txn ID- given in image But still my mobile is not working..All services of Number, [protected], have been suspended by you .
Please let know how can I proceed further.
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As I have paid my Due amount of rs 1266 through my kotak mobile banking App -Txn ID-M[protected] But still my mobile is not working..All services of Number, [protected], have been suspended by you .
Please let know how can I proceed further and start my sim .