Airtel Complaints & Reviews

This is my 1st complaint regarding network issues of my airtel no. [protected]. I have try to call your customer care services but ivr reply "the number you are calling is currently switched off". I don't know what happen with airtel. I don't know india's best network providers will provide service like this. I request to please check your network try to fix your network issue.

Dear sir
I am using 3 no. Of airtel [protected], [protected], 4142, as i got a bill of rs. 5062. I had already paid 1000 to dealer. I got a call from the recovery dealer from jodhpur to pay the amount they told to pay 4000 and they will clear all the amount. Now paying that amount still i had a due and also the whole month of may my incoming was not provided. Even i have call records also that after paying the amount they will provide my all services.

I am ashish thakur from kangra h. P. I want to convert my postpaid to prepaid, though i have talk to service centre and they not doing so. Even they start arguing and used unparilamentry language. I have called cc nu of times and they are saying there is noy any particular time period for changing of postpiad to prepare.
I want you to resolve this problem as soon as possible.

Hello i am a vodafone user. And couple days back i got call from airtel two from agency saying they are offering unlimited calling and 1 gb 4g data for everyday

After porting is about to finish when i ask for confirmation about the plan they saying that plan is over and they can't give me that plan

This is a smart way of cheating that habituated by so called india's fastest network airtel

They do not find find any alternatives to beat the competition with other networks

Shame on you airtel

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected]. I dont know the dob that i have entered in making account. I have some money in this account.. Please unblock my account its a
Kindly request to u.. Thanks. Sir its a urgent. Please unblock my account fastly.. Thanks.

My mob number is [protected] i have submitted all the documents on 14 july the staff member o[censored]r company have said me that ur sim will be activate on 14 july but it has nt started yet it is very imp ft me that my sim should start today i am nt happy with ur services any sim should nt take more than one day to activate in todays world this much slow service is nt good fr company in 4 days the sim is getting port frm other companys i wish my sim should get started today itself

This is regarding the commitment made by the company person in april 2017. The bill of my number ie [protected] is pending of rs, 2700/- and he told me to deposit 2300 and rest of the amount will be deducted from your account. The same amount not posted yet and my number is barred due to non payment of 6th june bill for which due date is 21st june. If company had deposited rs 2300/- in my account why should they don't post the waiver committed in same account simultaneously.
Now due to the late fees waiver is pending in my account they barred my outgoing and telling us that this is your fault. I did not understand what company wants from their customers.

Kindly sort the matter at the earliest and open my outgoing.

I am requesting every day since three weeks and airtel local dealer said they do not have instruments for broadband. However, they are providing an instrument to a new customer in my colony on this monday and thursday. They simply lying and my first-month airtel bill is just enhanced because of calling these airtel people.

Is this is the airtel customer care policy?
My last complaint was 7 days ago, till nothing happened.
Are these companies only care about their profit, not service at all?
Is airtel and bharti group is really run like a company or call center?

Hello i am airtel user, [protected]
I also use airtel my app for best offers or recharges.. I check offer for my number [protected]. I see many offers i select 1198 pack for 70days unlimited local/std calls or daily 2.5gb. And i recharge my number for 1198.
But received 5+5gb for 28 days..

Please raise my complaint for recharge benifit not received..
I[censored] have no solution for my money..
I port my no. Another telecom..
It's urgent issue, please clear in high priority..

Thanks,
[protected]

I'm airtel customer from more than 3 years. I m facing problems from march of 2017, as i had lot of issue with the 4g network. Where i used to recharge for 4g network but i used to get 3g network with to low speed with 2g network range i guess 2g network used to work better than what i'm getting promised as 4g network. Sometimes signals will vanish even being in a area where every network is available when my neighbour person can avail connectivity. I have raised several requests from march still problems has not resolved. I'll be calling customer care they give stupid reasons every time later a fake hope that it will be resolved within 48 hours 72 hours. Still i did not find any resolution.

I am using airtel number from last 4 years i always pay bills in time,
Now my number has been barred from last 3 days with out any reason and i faced many losses. I was contacting continusly customer care but they are fail to solving issue.
Now i am helpless.
I am very disappointed from airtel services, they dont care about customer.

Form last 3 minths i am struggling to activate my 4g sim sim[protected]u. More than 4 times visited to airtel store maa comunication pin code 110096, even they didnt behave well and talk rudely to customer, all time they are said for wait. And said there is no tat for techinacal issues. More than 6 times i have called to 121 customer care, they are failed to solve my query evrn supervisor too. I have never expected this from bharti airtel.
Very shameless.

I have last option to port if with my 4g not propery activated with in 4 hours and i will never suggest anybody to use airtel services.

I was using airtel for a year and all seemed fine with a few intermittent problems which were getting resolved. But in april 2017 - i started getting only 3g signal or no signal. It was low speed. I complained continuously for 20 days (Atleast 7 times) - but they did not resolve it. Then they said this is the best they can provide and i need to live with it. Hence i withheld the payment. They then proactively cut off the connections.

Their ad says they provide high speed 4g. So they are fooling me by giving 3g after charging me so high.

They didnt fix it hence my ended up wasting 2000+ rs which i had spent on buying the airtel hotspot. I had to buy a new one for idea as airtel was incapable of providing me with 4g.

Now they shamelessly harass me for the bill payment of two months. I dont think i should pay it as they provided 3g for a whole month and i lost my money on hotspot (Due to their incapability to provide services).

Repeated calls and mails have fallen on deaf ears.
I contacted the nodal office with all details but it was futile.

Please help

Thanks & regards,
Vijayalaxmi shetty.

Kindly take some time to address the issue mentioned in the ticket # 82941264. Its been almost a month since i have lodged this complain.
I have been following up on this many times and spoke to different executives and manager however nothing has helped us so far.
Most frustrating part is reaching to executives and time spent during such calls without any fruitful result.

I have been promised for landline phone with new connection and its close to a month and still they haven't provided the device.
They are closing the tickets without providing any solution.

Hi team, a request for refund was raised around 3 months ago, but still no refund received. Payment made twice, so one should be refunded back. Scenario was, i requested to change my postpaid number [protected] to prepaid and as per the executive instruction, i made full and final payment of my postpaid number till date. Also the same amount deducted from my credit card as well due to auto debit instructions.

Please refund the money asap.

Regards,
Rajendra singh negi
[protected]

This is my 3rd or 4th complaint regarding my network issues ans i am really fed up. I have call your customer care services but still the issue is same. People in my contact are keep complaining about why my phone is out of coverage and i can not surf online anything without buffering. There was a time when i use to have strongest network in the basement but now its not even in open areas.

Just now i recharged 50rs talk time. The services which are 1. Gamepind 2. Tiny ty service got activated twice in my mobile without any intimation. We are unable to talk any customer care executive since they are not giving any option to talk executive and 4 more services (Lifestyle, biscootstore, comedy munch, silkvideo) are awaiting to be activated if i recharge more. Kindly resolve and credit the amount immediately.

Hello, I want to complain about my bad internet connection. I have two sim of airtel. Both are in my phone. One is showing 2G network while other is showing 3G network. I change their slot also. But it is showing 2G.Please reset my network setting of mobile no.[protected].
Both are 4G Sims.

This is serious problems facing due to disconnection of airtel mobiles from home flat 412 Gharonda chamundeswari apartment Azamabad Hyderabad 20 and no of compliants given from mobile and written in authorized center. But no use . Because it is serious, when important and urgent calls going on were abruptly off which is worst inconvenience

Dear Sir,
Complaint Ref id:Re: [CASE:487238]

I wrongly recharged to another number of amount 300 from my airtel payment wallet. Please cancel my transaction I'd[protected] and transfer it to another number.

I made recharge for [protected] instead of [protected].

My Airtel Wallet number is [protected]

I have recharged 349 plan for my prepaid number [protected] for unlimited local + std calling as i received this offer detail in message from airtel, but in message it was not mentioned that plan will not work in roaming. My recharge went waist as i was unable to make calls in roaming. This is fraud and cheating with customer from airtel, they put hidden conditions in the offer.