[Resolved]  Airtel — Activation pending for prepaid connection.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:airtel.in

My airtel mobile no. Is [protected].
Alternate no. [protected]

I have transferred my airtel sim from postpaid to prepaid a week ago. The day before yesterday, my airtel postpaid connection has been terminated, but prepaid sim has not been activated. Since last 48 hrs, the situation remains standstill. Your costumer care and store persons ignoring this matter by saying some technical issue.

I am not the person who can solve your technical issue to activate my number. Your service is completely disgusting and it doesn't seems that you have any care about your costumer.

I am an business employee and due to your silly issue, my sim is out of network from last 48 hrs. It seems that to port to other network will beneficiary for me.

Kindly assist this issue asap and stop harassing your costumer.
Was this information helpful?
No (2)
Yes (5)
Nov 5, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 29 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Oct 03, 2016
Updated by sheth.abhishek
The complain is not at all resolved at any level from AIRTEL. They are continuously trying to manipulate me by saying different issue all time. I have got no response from AIRTEL Store or any technical team person. They are not seeing working on this issue seriously. Company should be ashamed as it is not able to activate a SIM network.
Verified Support
Oct 05, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 29 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I wanted to change my 4g postpaid monthly plan from 15gb To 5 Gb. so i called up customer care service number (121) many times since 18th september. however strangely THERE WAS NO RESPONSE.
and now the bill cycle with data plan of 15 gb has already started.
i Dont Want To Continue This Plan.
Today i have recharged 2 times of rs 94 the 3 days 4G pack with 1 GB data on [protected] number
i have used little bit but the data pack have became zero.
before it works good but few days it didn't.
Misplase pin no.

hi

my recharge pin is misplace my recharge serial no. [protected]

pls inform my correct 16 degit pin no

thanks
Arun

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