[Resolved] Airtel — Add on sim card | |||||
I submitted the docs for an addon card at Airtel store located in RT nagar CBI road on 4th and its been 5days the number is not activated.. After cont calls to customer service n speaking with revathi floor supervisor, arvind floor manager n another manager and 3 visits to the store n changing my plan the number is still inactive. Ur customer care managers tell we cant do anything. The store guys tell they submitted the docs.. Now what do I do? I have to go legal of the number is nt activated in a days time. Was this information helpful? | |||||
Jan 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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