Airtel — after porting from postpaid to prepaid, I'm unable to recharge my sim

Address:Mumbai City, Maharashtra, 400063

I'm continuously trying to recharge my number form various online recharge websites as my balance is 0.0 after i port from airtel postpaid to airtel prepaid.
Everywhere it's coming like; transaction failed due to incorrect telecom circle of recipient number, please contact your telecom service provider.
Resolve this asap.
My phone number is [protected]
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On 8th of march i recharged my number with 399 rs through my wallet, amount was deducted but recharge has not done nor the deducted amount has been refund to my wallet.
My set of box kharab ho gaya hai ese jaldi se jalldi chenj karane keep krpa kare
My airtel payment bank account is in dabit freeze since few days
My phone cannot access youtube, google chrome and other social media apps even though the internet is turned on.
Please see to it asap

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