Airtel — Air tel no:[protected]

Address:

Hyderabad, Andhra Pradesh

I have send the below mail to [protected]@in.airtel.com on 12/ AUG/2014 but till date I have not even received the acknowledgement.Request you to look in to the matter for resolving the issue. Dear Sir/ Madam, I am having an airtel connection in Andhrapradesh region and the city is HYDERABAD bearing number : [protected] and which is in operation since more than one year specifically for 3G date usage with apple MINI. Untill now it was in use and recharged regularly. Recently it was recharged on 1/8/2014 for 1GB and Rs 255/- was paid for the same. It was working OK till 6/8/14 there after it was continuosly showing no service, where as I am having another airtel number:[protected] used for data in Apple I pad which is working fine in the same house. Up on enquiring the same in the customer care centre over phone as well as in office, I got irrelevant answers and while asked for clarifications in this regard, Simply raised fingers to contact head office. I can not roam around this for such activities. I would like to know 1) why the NO SERVICE indication is coming while the sim and the data are in valid period? 2) Why the customer care centre representative responded that the sim is de activated for non charging which is most irrelavant as the sim got recharged on 1/8/14 and was used after that 5 days and as per my knowledge still 700 MB usage is pending. Even there is any lapse from my side also I would like to know the reasons with details Hope you will understand the concerns and expected positive reply soon. Validity for the usage of balance data is exhausting due to the above mentioned reasons. Please reply to [protected]@rediffmail.com which is my persona mail ID or else you can reach me on my mobile:: [protected] or [protected] Thanking you A.Srinivasa Rao