[Resolved]  Airtel — Airtel 121 Executive Disrespectful.

Address:Mumbai City, Maharashtra

I was trying to recharge (1 GB 3G Data & Rs.150/- Talktime Recharge) on 18th & 19th Sept 14 through credit card from airtel website but due to some technical issue of airtel payment was not successful. When i try to reach airtel executive one person was telling within 24 hours you will receive the payment or else it will automatically recharge. Another person was telling within 72 Hours & some was simply transferring the call to senior, but after some seconds its get disconnected... its was continued for 4 to 5 times or they listen completely & disconnect in between & they keep hold for long time. But my solution was not answered. And sometimes they doesn't listen fully & disconnect very easily this was for again 4 to 5 times. And same with airtel gallery they also doesn't respond properly. If Multinational Telecommunications Service Company like airtel do this type of service then as a Indian where we will go. Mostly International company like vodafone they give the best service as they value each customer even in vodafone gallery & even in phone also they respect the each customer. Seems will transfer to vodafone card. I am totally fed up with the service of Airtel. Lets see what consumer people do for my complaints. Hope for positive. Jai Hind !!!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

This is with reference to your post dated 24 September 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information