[Resolved] Airtel — Airtel 121 Executive Disrespectful. | |||
I was trying to recharge (1 GB 3G Data & Rs.150/- Talktime Recharge) on 18th & 19th Sept 14 through credit card from airtel website but due to some technical issue of airtel payment was not successful. When i try to reach airtel executive one person was telling within 24 hours you will receive the payment or else it will automatically recharge. Another person was telling within 72 Hours & some was simply transferring the call to senior, but after some seconds its get disconnected... its was continued for 4 to 5 times or they listen completely & disconnect in between & they keep hold for long time. But my solution was not answered. And sometimes they doesn't listen fully & disconnect very easily this was for again 4 to 5 times. And same with airtel gallery they also doesn't respond properly. If Multinational Telecommunications Service Company like airtel do this type of service then as a Indian where we will go. Mostly International company like vodafone they give the best service as they value each customer even in vodafone gallery & even in phone also they respect the each customer. Seems will transfer to vodafone card. I am totally fed up with the service of Airtel. Lets see what consumer people do for my complaints. Hope for positive. Jai Hind !!! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 24 September 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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