[Resolved]  Airtel — Airtel 3g data usage is extreme

Address:Kanyakumari, Tamil Nadu, 629001

Hello. this is levin joseph. and this is the 2nd time i'm complaining about the 3g usage in my mobile. if airtel wants money let them beg me.instead of that why are they finishing my 3g data. just now i recharged for ₹95 1gb pack. i turned off all the apps using mobile data except whatsapp. and within 5 mins i have only 940mb left. does whatsapp use that much data? i don't think so. so i turned off whatsapp also. still data is being used up without my knowledge. does airtel think i'm stupid or something? just take care of this situation otherwise i'll be suing you for wasting my cash.
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Aug 22, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2016
Airtel Customer Care's response
Dear Mr. Joseph,

This is with reference to your post, dated 10 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 22, 2016
Airtel Customer Care's response
Dear Mr. Joseph,

This is with reference to your post, dated 10 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

See this screenshot? It's just after i submitted my complaint. Now only 874mb is left. How the heck did 80mb get used up? Now while I'm typing this comment I don't know how much data is used up again. Airtel sucks. Screw your Airtel. Vodafone is much more better than you.

WHat the hell?

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