Airtel — Airtel 3G internet data service | |||
Dear Airtel I am a loyal Airtel subscriber for last 10 year. Recently I am experiencing a big data stealing from your company. I recharged 1 GB data on 17th November 2015 evening and within 2 days my 1GB data finished without any intimation. First, I am an NRI, and any company abroad give an intimation to client after 60% to 70% data used up. But Airtel don't. Secondly, I only used social networks, a few emails, few you tube songs and couple of hot spot sharing with my laptop to check mails. That anyhow don't exceed half of the 1GB data for sure. Still at the end of the day, when I need it most, my internet pack is finished. Thirdly, when ever I call your customer care, they are telling me that your site is getting up gradation and can't help me out. Such an unprofessional attitude. I have enough. If you can't resolve this matter within Sunday, I am switching my loyalty to Vodafone or even idea. There atleast customer care try to help us out. Ambarish Chatterjee Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 19 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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