[Resolved] Airtel — Airtel 3g service stop, | |||
Dear sir, I am using airtel 3g data ([protected]) service from last three year.I had done all bill payment on time without delay. From last 2-3 month i am not received any bill through e-mail or by post.So without bill how i can make your payment, so please guide me. I am asking one question - who is responsible for bill generate & send to user, is there no feed back system, if payment is not coming, than no body is available for reminder. I am trying to connect data card from last 2 days, but data card not connect.So today i am asking to our support person about the same, then he suggest me to call to customer care for help. Then i have been contacted to customer care (Mr.Gurpreet singh [protected]) and he said that 'your service has been stop due to payment' My question is same "without bill how i can make payment & who is responsible for my losses due to data service" How you can stop service withot notice, i have not received any call from your person. Before this incident, my opinion is airtel is a good service provider, also i am using your number for calling (Post paid) I am waiting for your reply, how you can recover my losses. Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 18, 2016 Airtel Customer Care's response Dear Mr. Jha, This is with reference to your post dated 17 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment