[Resolved]  Airtel — Airtel Cancel my airtel postpaid connections

Address:411038

Hi,

I am using Airtel since 2011 and I requested for porting to Tata Docomo prepaid connection, The customer care executive argued too much and delayed the process. And then I could not complete porting because there was some Rs 200 was added to my bill in December. After that I tried to followup with Customer care either to de-active my phone and or at the minimum my change plan to prepaid. But customer care executive gave vague answers and asked me to submit application in person even though I said I am in USA. The email mentioned by executive got bounced. So far Airtel looted me for 4 months (or Rs 2000+), This is worst ever response I am seeing.
Consider this as my authorization to cancel my connections and please cancel my connections immediately and deactivate my sim card.
My numbers are [protected] and [protected].

Medha and Mandar Bhingarkar
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Apr 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2017
Airtel Customer Care's response
Dear Medha,

This is with reference to your post, dated 11 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 15, 2017
Airtel Customer Care's response
Dear Medha,

This is with reference to your post, dated 11 March 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 18, 2017
Airtel Customer Care's response
Dear Medha,

This is with reference to your post dated 11 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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