Airtel — airtel charges 3 lakhs on my personal bank account for a deactivated company provided connection

Address:560068

Hi,

I returned an airtel sim card provided by my company in september 2018 before travelling out of india. The number was [protected]. I have a confirmation from my company that it was deactivated in september 2018 itself. Please note that it was a company provided sim and had no link to my personal bank account. After 4 months i see that airtel has sent a bill for some 3 lakhs rupees to my personal hdfc bank account bill payment. This is extremely unbelievable, unexpected and unacceptable. Where did they get my bank details? How is it directly going to the bank account bypassing my official email address and personal email address? Isn't it fraud? I don't know how many more such customers have been harassed like this. I want airtel to investigate this thoroughly and get back to me with the details at the earliest. I also want to take it to the notice of relevant authorities to ensure airtel is made accountable for this unethical act. Please advise. Thanks.

Regards,
Bharathiraja r
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54500
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information