[Resolved]  Airtel — Airtel cheated me giving a fake offer on 20/06/2016

Address:

Kasaragod, Kerala, 671124

From:
Husainar Mahshad E.K
mobile: [protected]
circle:Kerala
email: [protected]@gmail.com

I have recharged for rs 179 on 20/06/2016, for Internet pack, before recharging i was checked special offer in *121#, i seen there a special offer forrs 179 1 GB 2g data + 1 GB 4g data, so i recharged, same offer seen on airtel app also, while recharging, for confirmation i also checked from retailer, and also has same offer, i got a message from you, i attaching screen shot here, but i didn't get 1 gb 4g yet, only got 1 gb 2g, i waited 1 week .. after i called to customer care, on 27/06/2016, they said there is no offer for me on 20/06/2016, it was expired.. if it expired then how i get this offer message? and special offer alert..? are you trying to fool customer?

i mailed to your customer support with screenshot, they are told same...there was no offer... my complaint reference id CBNRD[protected], CBNRD[protected] so i need to know whether i get remaining 1gb 4g data or not..? if not can u tell why did u cheating me for giving this fake offer..?
So i kindly Request you to take a positive action, otherwise we lose a trust of airtel.

Regards
Husainar Mahshad E.K