[Resolved] Airtel — Airtel dealer cheated me by giving wrong post paid plan... | |||
Hi, I went to airtel postpaid from vodafone 5 days back... While submission of documents i clearly told to the dealer to give our company cug post paid plan... But they have given my plan 299 for me... While taking my docs dealer has agreed to give what ever the plan i asked but later he has given my plan 299 Regarding to this i went to nearest arc of airtel 3 times at kphb hyderabad, But they not giving proper answer. They are simply saying we don't have any idea of that plan & we cannot able to give such plans and escaping... Do i need to roam around arc's of your airtel...? I don't have work..? Even i have mailed airtel but they are not giving reply simply giving reply to visit nearest airtel arc and submit the docs again. But they are not changing my plan, Today even i mailed to their nodal officer : nodalofficer. [protected]@in. Airtel.com and also [protected]@in. Airtel.com One of the nodal officer called me and said that plan does not exit in our system so we cannot able to give that plan they are simply saying and even giving suggestion to convert to prepaid Below number is my friend's number who is having the same cug plan of our company, "[protected]" — balakrishna nara His plan is c 49 cug 299 new plan I need the same plan but airtel people dealer has cheated me... By giving wrong postpaid plan O i am raising a complaint... Please help me on this... My mobile number : [protected] Was this information helpful? | |||
Oct 4, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 03, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 31 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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