Airtel — airtel digital tv connection theft

Address:

201308

I recharged my digital tv account number with inr 3450 for full 1 year subscription of airtel digital tv combo pack on 5th sept'2018.
My airtel dth customer id is : [protected].

All of sudden from 1st nov'2018 my airtel dth services stopped due to insufficient balance, i called airtel call center more than 10 times but they didn't resolved the issue, finally after sharing whole details including my confidential information of bank account statement with online transfer proof through paytm my services resumed from 28th nov' 2018.

Now airtel dth services actual goof-up starts : from 8th jan'2019 onwards again my airtel dth services stopped and now all of sudden my airtel dth customer id : [protected] changed to [protected] which is registered on someone mr gupta's name to whom i don't know.

Again i tried to contact airtel call center, as usual no response and solution, i wrote an email on 9th jan'2019 but so-far there is not even acknowledgement of the issue received from airtel dth staff.