Airtel — airtel dish tv connection - fraud and cheat by giving wrong information

Address:

122001

CHEAT AND FRAUD...
This month i recharged my Airtel dishtv connection for 1 year. I make a call in customer care for offers and package information. I have 2 multiple connections installed at my home and i m using this airtel dish tv since more than 5 years. My monthly rental for both connection is 815 Rs. I recieved a message for recharge of 1 [protected]@3466. So i call on customer care for more detail. I asked the executive about my current plan and confirmed me the rental plan for my dth connection. Executive told me, for one year my primary connection will cost me 3466 rs and secondary connection will cost 1924 rs. I asked executive, is my plan will remain same..?? The executive told me sir your all channels will play by recharge of 5390 rs. So i did recharge of 5390 on 23rd October'2018. Now today my primary connection all HD channels stopped working. I make a call in customer care..the executive told me that your plan not includes HD channels. Your plan includes only standard channels. Then i asked him for my secondary connection, he said that your only secondary connection includes HD channels not primary, so you have to do another recharge to play HD channels in your primary connection.
This is not the first time happen. They always provide wrong information. They don't care what customer asking or what they want...Only want to make customer to do recharges by giving wrong information about recharges.
Kindly take action against Airtel Dishtv to avoid such type of frauds.

Regards
Prabhat Vats