[Resolved] Airtel — Airtel dish tv cpe recovery

Niyam Vashishtha

Address:

Ghaziabad, Uttar Pradesh, 201001

Dear Sir,

I have closed the connection with respect to Airtel Digital TV consumer id [protected] on 02.08.2016 against the reference no. 110968

Also the amount I paid should be refunded properly on time.

Unnecessarily this process is getting delayed towards the motive of grabbing the amount I paid initially.

If this practice continues, it will lead to a legal action against Airtel Digital TV.

I will consider this email as a proof of submission in case of legal movement against Airtel Digital TV.

I am expecting a proper response for this mail.

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Oct 31, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Sep 27, 2016

Updated by Niyam Vashishtha Kindly refund my cpe RECOVERY amount my stb no. [protected] receipt no. 110968 date 02.08.2016 mob. [protected] .
They told me that your 1000 rupees cheque will be sent on ur address with in 45 days but now they are refuse their statement. So please my stb RECOVERY AMOUNT so please my cpe RECOVERY AMOUNT as per your rule and regulation

Thanks
Hope accepted responce from ur side

Verified Support

Sep 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

Sep 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd