Airtel — ""airtel dth didn't offer me what there website showed"

Address:411035
Website:Airtel Digital

Hi All,

I have the record of each and everything, Firstly I use to recharge monthly, When I was trying to recharge once I got an option for 6months with an amount of 2460 for 19channels, but when i check my package now they only show me 18 channels, I spoke to the call center and they say its only 18 channels now, than why did your airtel website say its 19HD channels, And also they fool us I dont know whether this complain will reach in right hands, And a necessary action could be take,

You ll can reach me on [protected], I stay in maharashtra, These people are getting richer day by day by fooling the common who struggles to earn his daily wages,

Coming Back to complain, I use to have *movies, movies plus HD, and Zstudio now instead of that they show me, stat sports all channels which I dont watch,

I am going to attach a screen shot under, along with my Customer ID number and also please check, the package with the amount mentioned, The worst experience is your call center people, don't have manner's to speak, Your supervisor's hung up on me, What a customer service this is, People say In india these complains are not entertained, but I think we all should set an example by penalizing these companies, so that no other companies should do again this to anyone, And each and every customer should be treated the same way,

Regards
Ganesh
ganny.[protected]@gmail.com
Pune MH
[protected]
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Dear Mr. Murugan,

This is with reference to your post dated 6 November 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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