Airtel — airtel dth make false promises

Address:

Mumbai City, Maharashtra, 400061

Sir as high cost of airtel dth i had to changed it in tata sky, but few days later i got a call from airtel dth customer care, they asked to me, "sir why are you not recharging your airtel dth", than i told them due to high cost of dth plan i am changing it in tata sky. Next day i got another call from airtel dth customer care, sir there is an offer for you your existing plan worth rupees 150 per month for one year. So i changed my mind and recharged with this amount + 51 for english movies. Next day i called in customer care and told them please activate my rps 150 offer and english movies pack, she (Customer care person) told me that your service will be activate with in 24 to 48 hrs itself but busy schedule to my work i forgot to rechecked it. After one month i got a message recharge with minimum amount of 264, that time i also checked my english movies channel there was only one channel of star movies. Next day i called in customer care and told them i got an offer of 150 but my offer was not activated and my english movies pack was not not also entirely activated, customer care person told me that your issue will be resolved within 24 hours, and i asked to him about complaint number he told me that u will get it in your registered mobile number. Neither my issues resolved nor i got any complaint number. I asked to them give me my money back or give me offer as per your statement.
Next day i emailed also nodal officer and airtel digital tv but there was not good response from them. Airtel digital service is pathetic and they make false promises. Due to my hectic job i have don't get this much time i call customer care daily or follow up the email daily basis

My airtel dth customer id : [protected]
Name : vikas sharma