[Resolved] Airtel — Airtel DTH Not working Loss of Money | |||||
Airt DTH is very worst in DTH. Please dont go for It. My Monthly payment is 700/- Including all HD channels. But HD Channels are not coming.When I complainted, they said restart Setupbox it will Come.I did it but not working, Again I called, they raised a ticket . Service agent came He did some replacements and charged 300/-. Every 15days, we are facing Problem. Monthly need to allot some money for DTH Maintanance including normal Charges. I asked them with in 15 days we are facing issue.he told that this time will do for 30days. I paid charges again.And again I lost my DTH with in 20 days.I called them and informed, they told no free charge you need to pay amount otherwise they will not come.I told they informed me that they will provide free charge for 30days. She simply said, No one can say like that, you are telling lies.I never expected this from Airtel. Earlier I am Airtel Broadband customer, because of connecction issues, I closed that connection and Moved to Other now I am very happy in Broadbank. Earlier I am Airtel Customer, thats also I am not satisfied and moved to another. Now its time to change Airtel DTH. In my apartment there are other DTH services, no one getting this issues.Seems like every other DTH is better than Airtel. Was this information helpful? | |||||
Nov 7, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 October 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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