[Resolved]  Airtel — Airtel DTH - Providing false packages

Address:

Hyderabad, Andhra Pradesh

Hi, I'm using cable connection to view various programs and i suddenly decided it to change it to airtel dth and i contacted just dial to get the numbers. The very next movement i got a call from a Lady ([protected]). She explained me all the things regarding HD and standard boxes. when it comes packages i specifically requested for HD package and she said i ill get the all the channels(all telugu, HBO & Star movies) in Package 235 Per month. I question her twice to get the confirmation and she said it will. So i decided to take the connection. as soon as it get activated customer care team explained me about the package and other details. They have activated 390 package something. When i enquired about 235 package they said i ill not get HD channels. When i call that lady she is really rude and she didn't answered properly. I changed from Cable to Dish just to view the channels in HD not just normal things. Now when i contacted airtel customer care thru airtel mobile they kept me on call for close to 15mins i hope and they simply disconnected the call...which is really pathetic...second on website they mentioned within two hrs i ll get a response. So i have opened a query on 22nd Sep 2014 8:21 AM (DT[protected] it's been 48hrs but no response or call. I m totally disappointed bcoz i paid 1900 to get the new connection who is responsible????? Who will answer my questions??? who is the looser ???? who has to bare the loss??..I need Answer from AIRTEL DTH