Airtel — Airtel fixed line payment - payment done on wrong number | |||||
My fixedline number :[protected] Airtel fixed line number to which payment has been made :[protected] Payment made :Rs. 1800 Dated: 20/12/2015 Payment mode: Paytm Paytm order no. : [protected] Transaction Ref no:[protected] Request : Revert this transaction as payment is made for non-existing number. Reason of request: Wrong phone entered while making payment Problem faced: both online and phone executive unable to help. Have talked to paytm also they have successfully transferred payment to airtel. Your back-end executive not able to trace the payment and continuously insisting to contact paytm and are not able to sort the problem. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 23 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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