[Resolved]  Airtel — airtel migration postpaid to prepaid poor service

Address:

Chandigarh, Punjab

Dear Sir, It is really very tough to express my bad experience with great reliable service provider-Airtel, atleast for me over the period of more than 12 years. My other 3 postpaid Number I want to port Any other Network My name is varun and having an airtel connection with the number [protected] for office use. I think I got the connection around 4 Months back. That time I was very perticular about the number 1142 and I opted one more postpaid connection, keeping in mind to changing it to prepaid after few days. But for no reason it had not happened till recent days. On April 04/04/2015 evening I went to Chandigarh Airtel outlet and applied for the migration from postpaid to prepaid. I was told by office staff and airtel custumer care that within 48 hours process would be done. On the same day I got prepaid sim and also I cleared all postpaid dues. On 4th April 2015 my postpaid sim got disconnected. On 05/04/2015 Time 10:23 P.M But even after 7days no activation had been done after visitng every day to the same airtel office. Then I lodged a complaint on[protected] with custumer care. After that Your office staff Swap My Sim :- [protected] and ask me The Number is Activated after 4 hours but the problem would Not be solved Even on 8th April 2015 there was no activation My Both Sim is not Activated No Network in My prepaid Sim. Again I called up cust care. They have told me that it was disconnected from postpaid and you contact prepaid section. Then I called up prepaid wing and inquired about the status. They clearly told me that, the connection is Activated But Your Validation is Pending But I have no Network in Both Sim Cards So how Can I Done My Validation, so I Go again to you Air Tell Office And your Air tel office staff Ask me We send you case to Air Tel Head office and the problem resolve by Head office And informe you by call on your alternate mobile number But I have no confirmation Call or Email by Air tel head office I Request to you please activate my number ;- [protected] in Prepaid Network my Number is Not Working From 7 Days I got so many Lose in my business deals I request to please Make my Fress Complaint And activate my number Now it is Tuesday. The result is ZERO, No activation, No solution. I have been trying to contact that officer's Regards Varun sharma [protected]@gmail.com Mob : +91-[protected]