[Resolved] Airtel — Airtel money cash load issue and money debited from bank account but not credited to airtel money account

harish345

from Chennai, Tamil Nadu

Address:	600094
Website:	www.airtel.in/personal/money/load-cash

Date :[protected]
My name: harish
My mobile number : [protected]
Details:
Amount debited from : state bank of india
Billers narration : [protected]-citrusairtel
Cheque num/ref no :[protected]
Value date : 01 jun 2016
Amount debited :rs.200

Issue:
I have tried to load cash to airtel money account through net banking, the amount of rs.200 debited from my bank account, but not loaded to my airtel money account.

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Airtel Customer Care's response Dear Harish,

This is with reference to your post dated 2 June 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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