[Resolved]  Airtel — Airtel - My mobile number is registered to Somebody else name.

Address:

Salem, Tamil Nadu

I'm using airtel prepaid ([protected]) for the last 5 to 6 years. I recently applyed for a duplicate airtel simcard, the airtel agent informed me that this number is registered in somebody else name. So i cant get a duplicate sim. When i spoked to a customercare officer he told me to write a letter requesting to change it to my name and i need to provide the last few transaction history to confirm that i'm the one using this number. But when i went to the airtel relationship centre, again they are asking me the proof of the person that they activated wrongly. How am i suppose to get the proof of a unknown person? When i call back to the customer care ablout this issue, they are not responding properly and again they are asking me to go to airtel relationship centre. Its going like a paradox for me to resolve this issue. Still i didn't get any call back from airtel also. Kindly do the needful. Thanks, Madhan Prakash. M