Airtel — airtel payments bank account debit freeze, account no: [protected]

Address:Jaipur, Rajasthan, 302015

My airtel payments bank account no [protected], has been debit freezed

Dec 2017 i loaded rs 19, 025 in my wallet but not able to withdraw or transfer them to any account

Registered a complaint with the company case id: 1267013

Made around 100 calls to customer care, more than 200 mails, but they do not reply

These guys are fraud and trap customers

Fyi,

I have provided all the required documents as asked by customer care:
1) signed copy of pan card
2) signed copy of aadhar card
3) account statement of bank account holder who loaded rs 19, 025 in my account
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mam
I had link my Airtel no. [protected] in the month of November 2017. As per the new rules of govt of India my gas subsidy will be transferred to that account which was last updated by aadhar. As I last had link my Airtel no. So the three subsidy amount automatically transferred to my Airtel account the amount is approximately 750 rs . I also wrote 10-15 mails regarding this but no action they had take till now when almost one month passed away.sir I had mentioned that please don’t call me at [protected] as this no. is in Bihar and I m in Delhi so I am unable to pick ur call and the my grandmother is there who can’t even know Hindi language and I also give below no. to contact me but didnot contact me at all [protected], [protected].i also try to share my problem with 400 and [protected] but they show any options to talk with your executive.today I had tried to send my Money through MY AIRTEL APP but your company had freeze my debit option .therefore I request you to credit my subsidy amount in my bank account or enable my debit option so I can able transaction my amount.please take some immediate actions regarding it . immediate means within hours only else my 12 year trust on your company would totally broken.

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