Airtel — airtel poor network issue

Address:	Jaipur, Rajasthan, 302012
Website:	[email protected]

Dear airtel team,

This is bring into your kind notice that i am using airtel connection past 10 years and i was very happy with your services. But unfortunately, from last 2 months when i have changed my network plan from 3g to 4g. Thereafter i am facing very poor networking issue, i thing i am not getting even 2g speed.

If i have to watch any video at youtube or going to download any photo or video from whatsapp then i have to wait for couple of hours. If i see my internet speed which is usually show in phones then it comes only 0.2k/s or 0k/s.

Before this incident i was a big supporter of airtel and my relatives or friends who is using reliance jio they always appreciate this jio but i ignored it. But now i feel that really they are experiencing much better compare to airtel.

I have already registered my complaint in airtel on 23th aug'17 and i am just getting phone calls only instead of resolution.

Ref./complaint no. 78854828

So this is my humble request to you, kindly take my concern on top priority and rectify this poor networking issue. Your quick response will be highly appreciate.

With regards,
Nitin kumar
Cell no:[protected]