[Resolved] Airtel — Airtel post post connection not begin & idea operator is closed our sim

danba78

from Delhi, Delhi

Address:

New Delhi, Delhi, 110044

Dear sir/ madem,

On 28th sep. I submitted the request to port my sim form idea to airtel and got a new sim on the same day.

However, the porting has still not been done. My no. Is not working in 3 days. I have submitted all required document id proof and paid 150/-rs. And no clarity what over has been provided by the customer care staff on the issue.

Every time a standard reply of 2 hours would be required to close the request is being given however no action so far has taken. Now i have no other atlernation except to go conncumer court if you do not acctivate my no early.

Details are given below.

Porting code : id667581
Sim no.[protected]u
Mob. No. [protected]
Plan.199/-

Regards:
Danbahadur yadav

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Nov 2, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by danba78 danbahadur.[protected]@gmail.com or [protected]@incasinternational.com
or
mob. no. [protected]

Verified Support

Oct 01, 2016

Airtel Customer Care's response Dear Mr. Yadav,

This is with reference to your post dated 1 October 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Oct 02, 2016

Airtel Customer Care's response Dear Mr. Yadav,

This is with reference to your post dated 1 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd