[Resolved] Airtel — Airtel postpaid connection failed and got a message of documents failed

[Resolved] Airtel — Airtel postpaid connection failed and got a message of documents failed

T Trishi kohli from Delhi, Delhi

I have applied for the airtel postpaid connection from prepaid on july 7, 2017 I got this message from airtel though i have submitted all the same documents that i have provided while porting my number Dear customer, validation of your documents for airtel mobile [protected] could not be completed successfully. For more details contact your point of sale from where the connection was taken for the nearest airtel store. Was this information helpful? No (0) Yes (6)
Aug 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Airtel Customer Care's response Dear Ms. Kohli, This is with reference to your post, dated 10 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 16, 2017 Airtel Customer Care's response Dear Ms. Kohli, This is with reference to your post, dated 10 July 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Ms. Kohli, This is with reference to your post, dated 10 July 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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Comments

kuddus

from Pune, Maharashtra

Please provide me incoming and outgoing call of my sim card no.[protected] starting three month..

karthi33333

from Nattam, Tamil Nadu

My airtel number [protected] iam used for 9 year it lost I ask in showroom they said me sim as been went free sim so cannot buy I want my sim please buy give me my number [protected]