Airtel — airtel postpaid mobile bill

Address:

560066

Further to various discussion i had with airtel representative, i am attaching following document for your action to resolve 2 issues i have

1. Comments on airtel statement
2. Payment statement from my citibank account
3. Comments on uncorrent bill sent to me

1st issue -

I have paid rs 944.00 on 10/06/2019 thru my regular bill payment mode of bill payee thru my citibank which is not reflecting in your account summary, please immediately correct your accounts and confirm the receipt of this payment. (Refer attach 1 for reference)

2nd issue -

Correction wrong bill of rs 1878.87 overcharging me double bills for both the plan in the month when i changed my billing plan. I have paid rs 700 against this due on adhoch basis and request you to resend the correct bill for me to settle this.

I am disappointed for such blunders on airtel part and response to act on these blunders, now i request airtel to resolve both the issue at the earliest and stop harassing for payment reminders.