[Resolved] Airtel — Airtel Postpaid rental Plan - Airtel cheating | |||||
I felt cheated and disappointed with the way Airtel handled my postpaid rental plan. On 19th Apr 2017, i have received call from Airtel executive offering better postpaid plan to switch from Vodafone. As my data usage is less they offered me Rs-399 per month rental plan, where Local, STD, roaming incoming and outgoing are free. Airtel person came and collect documents along with money Rs 100. They said this 100 Rs will be adjusted in first month billing. Once Airtel got activated got SMS saying my plan is RS-499 and outgoing roaming call will be charged. I reached out to executive she stopped picking calls. When i reached to customer care they say there is no 399 plan with outgoing roaming free. They didn't even correct the mistake of their executives, only they say SORRY. I had similar plan with Vodafone, these guys are simply cheating and trapping customers to Port to Airtel. Executives have switched off their mobiles. Such cheaters these executives are. Their Mobile numbers are +91-[protected] and +91-[protected]. Expecting Airtel to stand for the commitment given by their executives. Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 02, 2017 Airtel Customer Care's response Dear Siva, This is with reference to your post, dated 1 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 09, 2017 Airtel Customer Care's response Dear Siva, This is with reference to your post dated 1 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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I got a call from this number - +91-[protected] lady kept saying she is calling from Airtel Head office and kept selling me some plan; when I asked her how do I know that she is calling from Airtel - she disconnected. This is not even a professional behaviour so how can we expect them do deliver professional service.
Airtel please stop cheating people. I tried to port to Airtel twice for last two moths; nothing happened now I am not going to port to Airtel ever
Please be ware of cheats who call you pretending to be something they are not - always ask them to contact you from official numbers.