Airtel — Airtel postpaid wrong plan activation. | |||||
On november 13 2015 i had submitted porting application from vodafone prepaid to airtel postpaid in airtel office shimoga. An executive there explained about airtel's plan which had a monthly rental of 299 rs plus TAX and included 3G data of 1 GB, it was perfect for me so i decided to opt that plan and told the executive to activate that plan for my number, but after porting i came to know that a different plan has been activated and nobody is responding properly. Please give me a solution for this, this is completely non professional behaviour. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 23 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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