Airtel — airtel promotion not provided which was promised

mmreddy07

from Chennai, Tamil Nadu

Address:

600097

Hi,

I have got airtel braodband connection and while they giving airtel promised to give "bookmyshow" offer but not received. I have raised complaint with airtel on deceember 1st 2018 and i have been following almost 20 time called to get the status but neer got solution. Airtel customer care guys says will call back and update you within 24 hours but never got call back. Now it has been 50 days not yet resolved. Seems to be they cheated me to take braod band connection.

Thanks,
Madan

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Airtel customer support has been notified about the posted complaint.

Jan 20, 2019

Updated by mmreddy07 I got a call on Jan 19 2019 12:01 PM and they have told me that they will call back within 24 hours to provide update/solution but i have't got any update een after 20 hours. This is what it's happenig last 50 days. same (24 hours) respose they say when ever i called .
Let's wait and see

Jan 22, 2019

Updated by mmreddy07 This is 3rd day no call back yet from Airtel customer care.

Jan 31, 2019

Updated by mmreddy07 This has been 11 days so far no updates for my query. This is what problem and frustration .
Now 2 months since i have raised a request about just offer and its not difficult.
Offerring sme promitions taking customers and after that no alue to customer.
Very bad customer care .. I never saw such a worst customer care.

Feb 10, 2019

Updated by mmreddy07 This has been 21 days . no response yet.

Feb 19, 2019

Updated by mmreddy07 This has been 30 days but no solution provided so far. not sure what's happening. Am i going to get any solution? or you guys waiting for my package expiry so that you guys no need to provide and sae your money.

Feb 19, 2019

Updated by mmreddy07 When i call to customer care they are ready to disconnect my connection immedietly after using my amount. disconnecting connection they process very fast but offer which promised not ready to gie last 4 months.

Mar 08, 2019

Updated by mmreddy07 5 months no solutions yet