Airtel — airtel secure claim no - 2112204

Address:

Ranchi, Jharkhand, 834003

Airtel complaint
I took airtel secure insurance of my handset motorola moto z play against for which a claim was raised on 30/06/2017. My device claim - service request number is 2112204. The insurance company passed the service centre claim of rs 8590 on 19th of july 2017. I also made the payment of excess amount of rs 426 on 20/07/2017 itself. After that the handset is lying in service centre for it's repair. It has been around 25 days and the mobile handset is still not repaired. Everytime i contact airtel customer care i am being told that it will take another 2-3 working days for your handset to get repaired and that 2-3 days never come.
The service of airtel secure is disgusting and pathetic.