Airtel — airtel secure fraud. not returning my phone

Address:

110030

I gave my samsung galaxy s7 edge phone to airtel and now airtel is not returning my phone my documents were submitted on 22 september and my claim was accepted on 26 september and my phone was taken on 3rd october and since then there is no clue of my phone. Airtel is not as it used to be. Airtel secure 21days promise is the biggest lie. #airtel secure fraud
Name. Gourav kapoor
Phone no. [protected]
Claim number. Sr#2374161