Airtel — airtel secure mobile protection plan is a gimmick

Address:	Bangalore, Bangalore, Bangalore, Karnataka, 560077
Website:	www.airtel.in

Could not submit claim due to error on airtel website and mobile app. They called me and asked me to tell lie about actual date of damage. When verification call from oneassist came for verification (Airtel's insurance partner) they knew that i am telling wrong date of damage. So i told them the real airtel issue. Oneassist even worse than airtel rejected claim in less than 5 minutes and i didn't understand what was my fault. Airtel on the other hand mounted on me and said despite their willingness to help me (With guidance to tell lie to hide their lacuna) i told oneassist the wrong date of damage. Which fool would do that. Well nothing can be done now was their last line. So i am porting out my all numbers and also switching to different broadband provider.
I have all interactions recorded on phone which i had put on youtube as well.
In this extremely competitive world this kind of response will bring down airtel to shut shop in coming years.
Trust is what we pay for and each story like this impacts your business.