Airtel — airtel secure one assist

Address:New Delhi, Delhi, 110063

I bought a airtel secure one assist plan and my handset got broken when i raise a claim they reject my claim and they said due to your mistake handset broken we will not approve the claim, horrible services please dont buy this airtel secure one assist plan, they rejected my claim due to silly reason handset broken due to consumer mistake. I am also going to forward this case in consumer court.
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Dear Ankit,

Greetings from OneAssist!

Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter to assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
Ankit Sanya's [Complaint's author] reply, Jan 4, 2019
Details already shared on twitter. I just received a call from MS. Ashwani she said will check with our team and will get back to you on Monday.

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