Airtel — airtel secure - the biggest false commitment

Address:	110095
Website:	www.airtel.in

I have been trying to connect with airtel / one assist teams to know about the status of my mobile handset.

My handset was picked up by the one assist person on 16th september for getting it repaired. On 18th september i got the email from 121 that the claim has been rejected & basis that the handset would be returned. If the handset is to be delivered it has to be by 21st september latest by 2:30pm since i am permanently shifting to delhi on 21st september (I have a flight at 4:30pm to delhi). I have been my life an airtel customer nd has never ported my number or my dth (Customer id [protected]). My sincere request is either deliver the handset by either by today or by september 21st 2:30 pm or please make arrangements to deliver the same at my delhi residence which is "f-18/f-1 dilshad colony delhi 110095". I am trying to make requests to all of you people just because of my situation and it seems you are all adamant not to consider someone's request, someone as loyal of being there on mobile network since 2006 and likewise with dth.

The above mentioned are my email exchanges with airtel starting september 18th. I have been mentioning this clearly that i would be shifting to delhi permanently form kolkata on september 21st and now it is october 7th. I don't have my handset till date